Rely on NEURVANA’S 100% Satisfaction Guarantee You may return any item purchased from NEURVANA for any reason within thirty (30) days from the date purchase. For online orders, the product ship date is the date of purchase. You will receive a full refund for unopened items in the original form of payment and merchandise credit for opened items.

To return a product: To return a purchase, please include a copy of your original invoice along with a brief description of why you are returning the product. Let us know in writing whether you would prefer your refund as a credit to your card or as an in-house credit towards your next purchase. Credits applied to credit cards will be issued immediately but may take 15 to 30 days for credit card banks to process. ,/p>

Please ship all returns to:

NEURVANA
Return Department
11760 Roscoe Blvd., Suite G
Sun Valley, CA 91352

Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. NEURVANA reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. For your protection, we recommend that you use UPS or Insured Parcel Post for your return,

For questions or concerns:
Please email us at info@neurvanaproduct.com or call us at (800) 764-0488  

 

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